My sky Q remote has broken and I have another ordered but in the mean time I wanted to use my ojone as the remote. In the sky Q and sky go app I should be able to go to Settings, then Devices & access my sky box using my phone which is attached to my account. But the only options is sky then devices is the option to delete my devices. I was on the phone nearly 40 mins with a technician trying to figure out why I can't see that option. I have re installed all the apps again incase it needed updating, but still had no look.
Posted by a Superuser, not a Sky employee. Find out more
@Hjbradn115 wrote: My sky Q remote has broken and I have another ordered but in the mean time I wanted to use my ojone as the remote. In the sky Q and sky go app I should be able to go to Settings, then Devices & access my sky box using my phone which is attached to my account. But the only options is sky then devices is the option to delete my devices. I was on the phone nearly 40 mins with a technician trying to figure out why I can't see that option. I have re installed all the apps again incase it needed updating, but still had no look.
Sky Community Forum SuperUser Former Sky+HD Beta Tester Sky Signature, Sky Sports, Sky HD, Sky Mobile Member Of The Community Since 2011 Staying on Sky+HD until Sky force me off
@Mark549 the latest version of the Sky go app now has a remote available for android and IOS
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV Google Pixel 10 Pro XL mobile
Posted by a Superuser, not a Sky employee. Find out more
Yes, under the Sky Go app there's a small icon in the top right-hand side, this is the remote, click on this & it's the same layout as a standard remote.
Virginia. I don’t work for Sky. If I have helped then please leave a like.
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This is an old discussion, the android version was updated to include the virtual remote a couple of months or so ago, thus it should be availble for you.
