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Discussion topic: Using an app old sky q box with sky stream

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This message was authored by Holly59 This message was authored by: Holly59

Using an app old sky q box with sky stream

Can I take out sky stream and use it with my old Sky Q box we've retained? We've also got sky mini boxes around the house too? Had to cancel package we had for over 7 years as it was in ex partners name? 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Using an app old sky q box with sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Holly59 

 

No: you can't have both Q and Stream at the same address, and the Q television hardware all goes back to Sky anyway once the subscription covering it ends.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Using an app old sky q box with sky stream

Posted by a Superuser, not a Sky employee. Find out more

You can't 'retain' Q boxes.  The subscriber has to return them when cancelling and will be charged (and pursued) for their non-return.

I am just another Sky customer and my views are my own
This message was authored by Chodley This message was authored by: Chodley

Re: Using an app old sky q box with sky stream

Posted by a Superuser, not a Sky employee. Find out more

Yeah there is no "retained" when you cancel Q. Surprised they haven't been hounding you. Probably been hounding your ex-partner?

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