Lost ability to record and also lost all recordings

[M.E.C.]

How do I get an engineer out. I'm told my problem is Sky end

[Doc5907]

@M.E.C. 

You will need to call on 150 from a Sky Talk Line or Sky Mobile to arrange an engineer visit.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
On the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number for Ireland.

Say 'technical' when prompted, stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Daniel0210]

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@M.E.C. wrote:

I'm told my problem is Sky end

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@M.E.C. 

By who? What have you tried so far? 

[M.E.C.]

Sorted. I actually managed to SPEAK TO A PERSON !!!!! and was talked through a load of button pushing, etc etc.