Discussion topic: Upgrading to a Q Box whilst retaining Sky+ box.
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Message posted on 17 Apr 2024 05:44 PM
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Upgrading to a Q Box whilst retaining Sky+ box.
I will try to make this as simple as possible. The information I have received so far is contradictory.
I have a Sky+ 2TB box. It is on its last legs and has intermittent technical issues (like telling me there is no satellite signal on BBC1 whist recording a programme on BBC2).
.
I have about 8% free space on the Sky+ box and I would like to upgrade to a Sky Q box.
Can I install a Q box and still watch the recordings on the Sky+ box?
In essence I want to run the Sky+ box as a sort of DVD player, at least temporarily until I have watched all the recorded programmes.
Some information says I can't but the Sky salesperson said I could. Some info says the Sky+ box can be used as a Freeview type box (if I cancel my subscription - a strong possibility) but can/can't view recordings.
I'm a little confused!
(not least because today a Sky agent offered me a Q box for £29/month whilst another offered me one for £41/month).
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Message posted on 17 Apr 2024 05:54 PM
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Re: Upgrading to a Q Box whilst retaining Sky+ box.
@John_H wrote:
Can I install a Q box and still watch the recordings on the Sky+ box?
You will lose all recordings on your Sky+ box except purchased films.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 17 Apr 2024 05:56 PM - last edited: 17 Apr 2024 06:02 PM
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Re: Upgrading to a Q Box whilst retaining Sky+ box.
@John_H No once you move to Sky Q your viewing card won't work in the Sky+ Box and you'll
lose access to any recordings as a result.
You can still use the Sky+ box as a Free to air box but you would need a hybrid LNB installing as Sky normally replace the Universal one that you currently have with a wideband type for Sky Q.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 17 Apr 2024 05:58 PM
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Re: Upgrading to a Q Box whilst retaining Sky+ box.
@John_H wrote:
Can I install a Q box and still watch the recordings on the Sky+ box?
In essence I want to run the Sky+ box as a sort of DVD player, at least temporarily until I have watched all the recorded programmes.
Some information says I can't but the Sky salesperson said I could.
Only until the Sky+ box reinitialises or otherwise requests subscription verification. Once either of those occurs, access to the hard drive ceases because it's a subscription-only feature.
Some info says the Sky+ box can be used as a Freeview type box (if I cancel my subscription - a strong possibility) but can/can't view recordings.
That is correct (for reception only, not recording/playback) as long as there's a compatible LNB on the satellite dish: it won't work with the standard Q LNB.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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