Upgrade to cinema

[BobW73]

I am on sky essentials and want to add Black Friday cinema deal. I keep getting rejected. Virual assistant is a load of crap.

[PandJ2020]

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@BobW73 wrote:

I am on sky essentials and want to add Black Friday cinema deal. I keep getting rejected. Virual assistant is a load of crap.

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I believe you need to be on signature to add any premium channels.

[Laing1]

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@BobW73 wrote:

I am on sky essentials and want to add Black Friday cinema deal. I keep getting rejected. Virual assistant is a load of crap.

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@BobW73 afraid you cannot add the Cinema offer as you need the base subscription pack which is Sky signature before you can add additional subscriptions 

[MumTheMightyGod]

Ive just come from the virtual assistant , yes no help at all. I want to sign up for sky cinema and vue tix ££9 discounted from £10 but it keeps insisting on signing me up for £14 discounted from £16! so frustrating , what did you end up doing? 

[MumTheMightyGod]

I recently checked my subscription level to see if I’m on the Essential or Signature plan, as suggested by others in this thread. During my search, I found another page with more details about the offer. It costs £9 per month (reduced from £10) for a 24-month contract, or £14 per month (reduced from £16) for a monthly rolling contract. Given my circumstances, automatically selecting the monthly rolling option is happily quite fair for me since it means I won’t be locked into a 24-month contract, especially since my Sky package ends in 12 months. 

While this might not solve your specific situation, I hope it’s helpful to someone else!