03 Mar 2024 02:26 PM
My old Sky+ box has died. The virtual assistant said I could upgrade to Sky Q at no extra cost. However, the page it leads me to doesn't have Sky Q as an option. Anyone know what to do in this situation? Thank you
03 Mar 2024 02:29 PM
Posted by a Superuser, not a Sky employee. Find out moreGive Sky a call. They'll sort it out for you.
03 Mar 2024 04:55 PM
Posted by a Superuser, not a Sky employee. Find out more
@PhilG24 wrote:
My old Sky+ box has died. The virtual assistant said I could upgrade to Sky Q at no extra cost. However, the page it leads me to doesn't have Sky Q as an option. Anyone know what to do in this situation? Thank you
Hi @PhilG24
As @Mark39 says you will need to call to upgade - hopefully you can get past the bot.
You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q
An alternative, should you wish, is to look for a 2nd SKY HD box on the likes of ebay
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