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Discussion topic: Upgrade Netflix

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Avatar for Ashley+bc
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This message was authored by: Ashley+bc

Message posted on ‎27 May 2023 05:55 AM

Upgrade Netflix

Trying to upgrade Netflix for a extra screen 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎27 May 2023 05:56 AM

Re: Upgrade Netflix

Posted by a Superuser, not a Sky employee. Find out more

You haven't said what you issue is but these are the packages for Netflix via Sky:

 

Ultimate TV includes the Netflix Basic plan (1 screen + SD) as standard
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first)

 

If you have any issues upgrading then give Sky a call.

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This message was authored by: Ashley+bc

Message posted on ‎27 May 2023 05:59 AM

Re: Upgrade Netflix

On sky q  I want to upgrade to another screen  so more than one person can watch 

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Message posted on ‎27 May 2023 07:45 AM

Re: Upgrade Netflix

Posted by a Superuser, not a Sky employee. Find out more
@Ashley+bc wrote:

On sky q  I want to upgrade to another screen  so more than one person can watch 

As per the info above, you need to add the HD Pack to your subscription. 


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Message posted on ‎27 May 2023 08:27 AM

Re: Upgrade Netflix

@Ashley+bc wrote:

Trying to upgrade Netflix for a extra screen 

How do you pay for Netflix?

 

Is this directly with Netflix or included with a Sky Cinema subscription?

 

If it's with Netflix directly then you have to upgrade with them using your Netflix account.

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