0

Discussion topic: Disney app not playing next episode properly

Reply
This message was authored by Windblossom This message was authored by: Windblossom

Disney app not playing next episode properly

When I go to watch the next episode of a series on Disney plus, it gorees back to the last 5 minutes of the previous episode.  I watch the epsode right to the end, so that the next episode is ready to watch, but only if I watch it immediately.   Otherwise the previous episode is showing with 5 minutes remaining and i either have to watch the end of the episode again or go to the episode list and find the one I want to watch.  

Reply

All Replies

This message was authored by Addie15 This message was authored by: Addie15

Re: Disney app not playing next episode properly

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion