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Discussion topic: Purple screen on mini box

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This message was authored by Becky4802 This message was authored by: Becky4802

Purple screen on mini box

I am getting a purple screen on the tv attached to my mini box, we've been having ongoing issues with the picture freezing and now it's a solid purple color, I have restarted the box and still the same, any clues on how to fix it please

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Purple screen on mini box

Posted by a Superuser, not a Sky employee. Find out more

@Becky4802 wrote:

I am getting a purple screen on the tv attached to my mini box, we've been having ongoing issues with the picture freezing and now it's a solid purple color, I have restarted the box and still the same, any clues on how to fix it please


Hi @Becky4802 Try changing the video output on the mini box to 1080p

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