Discussion topic: Update now ...not working
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Message posted on 11 Nov 2024 12:29 PM
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Update now ...not working
When I turn on my TV the screen says " a new software update is available. Would you like to update now?
However, when I try to click "Update now" nothing happens.
What do I need to do to action the update,?
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Message posted on 11 Nov 2024 12:34 PM - last edited: 11 Nov 2024 01:24 PM
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Re: Update now ...not working
@DPA1 wrote:
What do I need to do to action the update,?
Typically this requires use of the television remote control rather than the Sky handset, because the message refers to a smart television operating system update and not one for a Sky box.
That particular wording is usually generated by a Sony TV, and cannot be actioned or dismissed by a Sky remote.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 11 Nov 2024 12:35 PM
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Re: Update now ...not working
Almost certainly a TV update, not Sky box.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 11 Nov 2024 12:40 PM
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Re: Update now ...not working
Simple when you know how!! Thanks for that. Update actioned and message has disappeared!
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