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Discussion topic: Update now ...not working

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This message was authored by: DPA1

Update now ...not working

When I turn on my TV the screen says " a new software update is available. Would you like to update now?

However, when I try to click "Update now" nothing happens.

What do I need to do to action the update,?

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This message was authored by: TimmyBGood

Re: Update now ...not working

Posted by a Superuser, not a Sky employee. Find out more

@DPA1 wrote:

 

What do I need to do to action the update,?

 


Typically this requires use of the television remote control rather than the Sky handset, because the message refers to a smart television operating system update and not one for a Sky box.

 

That particular wording is usually generated by a Sony TV, and cannot be actioned or dismissed by a Sky remote.

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This message was authored by: Daniel0210

Re: Update now ...not working

Posted by a Superuser, not a Sky employee. Find out more

@DPA1 

Almost certainly a TV update, not Sky box.


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This message was authored by: DPA1

Re: Update now ...not working

Simple when you know how!! Thanks for that. Update actioned and message has disappeared!

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