This discussion topic has been answered Discussion topic: Unwanted Q Box
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Message posted on 28 Jan 2025 07:51 PM
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We acquired a Q Box when my sister in law died. I believe this is owned by Sky. What to do with it please?
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Message posted on 28 Jan 2025 07:59 PM
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See Sky's guide here. They'll explain how to return the box
https://www.sky.com/help/articles/deceased-sky-account-holder
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Message posted on 28 Jan 2025 07:59 PM
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See Sky's guide here. They'll explain how to return the box
https://www.sky.com/help/articles/deceased-sky-account-holder
Message posted on 28 Jan 2025 08:01 PM
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Re: Unwanted Q Box
Sorry for your loss. I presume someone has contacted Sky to inform them of the passing of the account holder? Sky should then send return packaging to the account address for any loaned equipment they are expecting to be returned.
https://www.sky.com/help/articles/deceased-sky-account-holder
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 30 Jan 2025 07:35 AM
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Re: Unwanted Q Box
Thanks all. Impressed with Sky's free return service. Being picked up today.
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