Unsupported video format

[Tadgh789]

Sky box message is Unsupported video format. I have tried unplugging and restarting and after "We will be ready in a few minutes " message it goes back to Unsupported video format 

[PandJ2020]

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@Tadgh789 wrote:

Sky box message is Unsupported video format. I have tried unplugging and restarting and after "We will be ready in a few minutes " message it goes back to Unsupported video format 

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I'm not convinced that's the Q box generating that message.

Can you post a picture?

[MightyQuinn]

Hi @Tadgh789   Try resetting the Sky Q box to 1080i by keying in Home 1 0 8 0 Home on your Sky Q remote.