Discussion topic: Unable to watch recorded programs
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Message posted on 17 Jul 2024 09:03 PM
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Unable to watch recorded programs
I recorded programs from channel 701, 703, 705 and I am unable to watch the recordings please help
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All Replies
Message posted on 18 Jul 2024 05:28 PM
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Re: Unable to watch recorded programs
@Gurdial wrote:
I recorded programs from channel 701, 703, 705 and I am unable to watch the recordings please help
@Gurdial Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD
The default download setting is HD so try changing the format to download in SD
you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.
I may be a Sky Superuser but I am still just a Sky customer
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