17 Jul 2024 09:03 PM
I recorded programs from channel 701, 703, 705 and I am unable to watch the recordings please help
18 Jul 2024 05:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gurdial wrote:
I recorded programs from channel 701, 703, 705 and I am unable to watch the recordings please help
@Gurdial Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD
The default download setting is HD so try changing the format to download in SD
you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion