issues with watching certain channels like BBC1

[Jackie+and+James]

i can not what any programnes on BBC 1. the picture is distort similiar to when the weather is bad and its a weak signall

[oldfella]

---

@Jackie+and+James wrote:

i can not what any programnes on BBC 1. the picture is distort similiar to when the weather is bad and its a weak signall

---

Hi @Jackie+and+James 

Your satellite dish may have a slight misalignment.

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

[Laing1]

---

@Jackie+and+James wrote:

i can not what any programnes on BBC 1. the picture is distort similiar to when the weather is bad and its a weak signall

---

edited as answered by @oldfella