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This message was authored by: AnnieO2

UKTV PLAY

Anyone having issues with U&Drama channel today. No picture 


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This message was authored by: Chloe-W22 Answer

Re: UKTV PLAY

Posted by a Sky employee

Morning both!

 

Seems U is having some issues this morning, but I just wanted to give you a headsup Sky are aware and working with the channel to get everything back up and running 🙂

 

So sorry for the inconveniance!

Chloe-W22

Sky Community Manager

 

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This message was authored by: Duracell

U&drama

Has anyone else's u channels suddenly just gone blank, no pictures or sound
This message was authored by: xenon81

Re: UKTV PLAY

Yes the UKTV/U& channels seem to be having problems. Dave is a blank sceen with the logo in the corner and other including W, Yesterday and Drama are entirely blank. 

 

Alibi is a frozen image and only Gold seems to be working. 

This message was authored by: Chloe-W22 Answer

Re: UKTV PLAY

Posted by a Sky employee

Morning both!

 

Seems U is having some issues this morning, but I just wanted to give you a headsup Sky are aware and working with the channel to get everything back up and running 🙂

 

So sorry for the inconveniance!

Chloe-W22

Sky Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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This message was authored by: Chloe-W22

Re: U&drama

Posted by a Sky employee

@Duracell I've merged your post into an existing thread about this topic. Please see my response above.

Chloe-W22

Sky Community Manager

 

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This message was authored by: Angel_Aka

Re: UKTV PLAY

It's not a Sky-specific issue - it's the same on Freely. All of U's live streamed channels are blank. 

The U app is still functional so you can watch on demand instead. 

This message was authored by: xenon81

Re: UKTV PLAY

Oddly Dave, Drama and Yesterday are working on Freeview but not on satellite. Dave has just switched to a "Sorry" caption on satellite but is broadcasting normally on Freeview.

This message was authored by: DaveDrizen

Re: UKTV PLAY


@xenon81 wrote:

Yes the UKTV/U& channels seem to be having problems. Dave is a blank sceen with the logo in the corner and other including W, Yesterday and Drama are entirely blank. 

 

Alibi is a frozen image and only Gold seems to be working. 


Same here just turned my sky Q BOX and greeted with bank screen on the mini screen on the home page, thought I going to have to a reboot, however when I went to screen found it had been left on U when was  switched off last night changed to BBC1 picture and sound as normal  so I assumed it was just that channel as from the post on here appear to be the case.

This message was authored by: Chloe-W22

Re: UKTV PLAY

Posted by a Sky employee

I've receieved notification this is resolved 🎉

Chloe-W22

Sky Community Manager

 

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