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Discussion topic: UHD issues

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This message was authored by Joehew93 This message was authored by: Joehew93

UHD issues

Sky sports UHD channel has constant signal issues. Does anybody have a fix?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: UHD issues

Posted by a Superuser, not a Sky employee. Find out more

@Joehew93 

At this point yours is the only post. I'm watching the game but on my mini box so HD. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Joehew93
Topic Author
This message was authored by Joehew93 This message was authored by: Joehew93

Re: UHD issues

I've been noticing it a lot recently. Sometimes the channel won't load at all

This message was authored by Lee+Curtis This message was authored by: Lee+Curtis

Re: UHD issues

For some reason my Sky Sports Main Event UHD channel on 401 has changed to HD and the UHD channel is on 858. It's the second time since Christmas this has happened, last time the 2160 10 bit had defaulted back to 1080 HD but it's ok this time so I don't understand why UHD has just moved?

This message was authored by Laing1 This message was authored by: Laing1

Re: UHD issues

Posted by a Superuser, not a Sky employee. Find out more

@Lee+Curtis wrote:

For some reason my Sky Sports Main Event UHD channel on 401 has changed to HD and the UHD channel is on 858. It's the second time since Christmas this has happened, last time the 2160 10 bit had defaulted back to 1080 HD but it's ok this time so I don't understand why UHD has just moved?


@Lee+Curtis Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Lee+Curtis This message was authored by: Lee+Curtis

Re: UHD issues

Thankyou Laing1 yes I must do that, thanks

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