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Discussion topic: UHD add on

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This message was authored by neil+salisbury This message was authored by: neil+salisbury

UHD add on

I have recently instructed you to cancel UHD add on.

This is currently shown as pending cancel.

Could you please stop this happening and reinstate.

 

I still wish to cancel the Movies


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This message was authored by Ecosse This message was authored by: Ecosse Answer

Re: UHD add on

Hi @neil+salisbury   This is a customer ran forum.  You'll need to contact Sky again to instruct them to remove the cancel request and also to advise the need to remove movies.


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Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900

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This message was authored by Ecosse This message was authored by: Ecosse Answer

Re: UHD add on

Hi @neil+salisbury   This is a customer ran forum.  You'll need to contact Sky again to instruct them to remove the cancel request and also to advise the need to remove movies.


====================================================
Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
This message was authored by Laing1 This message was authored by: Laing1

Re: UHD add on

Posted by a Superuser, not a Sky employee. Find out more

@neil+salisbury wrote:

I have recently instructed you to cancel UHD add on.

This is currently shown as pending cancel.

Could you please stop this happening and reinstate.

 

I still wish to cancel the Movies


@neil+salisbury as @Ecosse says  you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other. 

 

you will need to contact Sky to amend these services

 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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