UHD Sound Distortion

[Redheugh]

Download of LEE from Sky Cinema in UHD has constant background sound distortion. TV & Sky Q software both up to date. 
using Apple Home sound speakers. 
managed to download HD version and this runs perfectly. 
Any suggestion on a solution - other downloads so far seem to run ok. 

[PandJ2020]

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@Redheugh wrote:

managed to download HD version and this runs perfectly. 

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That seems to indicate a potential problem with the master they've uploaded.  I'll give mine a whirl later and see...

[Redheugh]

Changed Digital Audio Output to Dolby Digital looks as though UHD downloads don't like Digital Plus.

I think this deprives me of Dolby Atmos though. 

[Mister_Dalek]

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@Redheugh wrote:

Download of LEE from Sky Cinema in UHD has constant background sound distortion. TV & Sky Q software both up to date. 
using Apple Home sound speakers. 
managed to download HD version and this runs perfectly. 
Any suggestion on a solution - other downloads so far seem to run ok. 

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Report it to Viewer Relations so they can get it checked.

Email them here: ViewerR@sky.uk

[Chodley]

Seems fine here.

[PandJ2020]

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@Chodley wrote:

Seems fine here.

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Just checked here - settings DD+

fine too