@nigea99 wrote:
@fac10 wrote:
Ah I think you might be falling foul of the often poor set up of the Rails showing content - which don't always show the UHD or HDR versions
Try using Voice control & see what versions show - all are showing as available in HDR on my V2 box
That worked! Thanks.
Definitely a bug then. When I searched with the voice control for 'Interstellar' it defaults to HD but gave me the 'All formats' option when I navigated to the thumbnail, I could then see the HDR option. When I located it via the Sky Cinema > Ultra HD>... It only showed as UHD.
Thanks again @nigea99 and @MightyQuinn
@fac10
it showed as UHD/HDR in my search - what have you set as your default download ?
The default is HD
Main Menu -> Settings -> Setup -> Preferences
(Please note this setting can only be set on the Main box)
edit : BTW the population of the rails is not a bug just poor setting up and QA
Sorted that thanks.
I still have the same issue with 'Interstellar' but at least I know to try voice control.
The movie 'It' has the same issue when navigating via Sky Cinema > Ultra HD, > only shows up as UHD but voice search brings up a thumbnail which defaults to show the UHD HDR listing.
I'll make sure to check voice control rather than rely on the 'rails'
