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Discussion topic: Once upon a time

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This message was authored by: petro1head

Once upon a time

I joined sky a long time ago and when hd came out I went for it.  At the time I got f1 included

 

About 18 months ago I spoke to a sky customer service agent who enquired about my package saying that he could offer a better deal including sky cinema, so I went for it.

 

Worst thing ibcould have done because within a hour I had lost F1.  I was given no warning by the sky guy.  I spoke to sky but the damage was done, no F1.  They offered sport for free but once the contract was up I was going to have to pay for it.

 

So I now no longer have sport, can't afford it, but th8s means no F1.

 

Just like to thank sky for this blunder leaving me F1 empty

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This message was authored by: caesarome

Re: Once upon a time

Posted by a Superuser, not a Sky employee. Find out more

You are only talking to other Sky customers here so to register a complaint you can fill in this form;

 

https://www.sky.com/help/complaints

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This message was authored by: oldfella

Re: Once upon a time

Posted by a Superuser, not a Sky employee. Find out more

@petro1head wrote:

I joined sky a long time ago and when hd came out I went for it.  At the time I got f1 included

About 18 months ago I spoke to a sky customer service agent who enquired about my package saying that he could offer a better deal including sky cinema, so I went for it.

Worst thing ibcould have done because within a hour I had lost F1.  I was given no warning by the sky guy.  I spoke to sky but the damage was done, no F1.  They offered sport for free but once the contract was up I was going to have to pay for it.

So I now no longer have sport, can't afford it, but th8s means no F1.

Just like to thank sky for this blunder leaving me F1 empty


Hi @petro1head 

No compensation for you but afraid the F1 legacy package always disappears when you change your Subscription or recontract 

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