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Discussion topic: Tv will not start

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This message was authored by: Dave19751

Tv will not start

My tv set will not rurn on the sky q box
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This message was authored by: stereohaven

Re: Tv will not start

Posted by a Superuser, not a Sky employee. Find out more

@Dave19751 wrote:
My tv set will not rurn on the sky q box

It's usually the Q box that's turns on the TV, so I would start by simply checking the HDMI cable that connects your Q box to your TV is firmly seated.

 

Check the TV is on the right input for Sky Q, you can normally change this manually using an "input" button on the remote. If none of this works, I would be tempted to power cycle the Q box and TV, by turning both off at the mains for at least 5 minutes before turning them back on.

 

It's also worth checking your Sky remote is still paired correctly (or if it needs batteries), use these instructions to check and re-pair if necessary: Setting up a Sky Q remote 

 

If all else fails, sign in with your Sky ID and start working through the following troubleshooting flow: Sky Q box won’t turn on 

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