29 Dec 2024 02:06 PM
29 Dec 2024 02:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@Steve+quinnell wrote:
I'm just wondering if I can get a discount of my bill for the interruption it has caused.
It depends on what the issue is and Sky are unlikely to consider any credit prior to reporting it to them...
Is it a satellite reception issue do you know?
29 Dec 2024 02:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@Steve+quinnell wrote:
I'm just wondering if I can get a discount of my bill for the interruption it has caused.
It depends on what the issue is and Sky are unlikely to consider any credit prior to reporting it to them...
Is it a satellite reception issue do you know?
29 Dec 2024 02:14 PM
Yeah most probably as my channels are back now but it just happens out the blue. Thanks for helping
29 Dec 2024 02:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@Steve+quinnell wrote:Yeah most probably as my channels are back now but it just happens out the blue. Thanks for helping
If it's your own dish then it's likely to be a small alignment issue.
29 Dec 2024 03:40 PM
Posted by a Superuser, not a Sky employee. Find out moreFlickering doesn't sound like a dish thing. That's usually binary - either working or "no sat signal".
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