12 Aug 2024 06:35 PM
Hi I need a new sky remote my daughter has broke mine and can't watch the tv is there anyway I can order a new one
12 Aug 2024 06:41 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Kayleigh9525 They are available everywhere, supermarkets, Amazon etc.
12 Aug 2024 06:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@Kayleigh9525 wrote:
Hi I need a new sky remote my daughter has broke mine and can't watch the tv is there anyway I can order a new one
Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
In the meantime if you have an Apple device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?
12 Aug 2024 06:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@Kayleigh9525 wrote:
Hi I need a new sky remote my daughter has broke mine and can't watch the tv is there anyway I can order a new one
Should you have a wait for a new one, or just as an alternative, If you have an iphone or Ipad then there is an option in the SKY Go app to use a virtual remote - unfortunately this not available on android devices yet
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion