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Discussion topic: Tv remote

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This message was authored by Kayleigh9525 This message was authored by: Kayleigh9525

Tv remote

Hi I need a new sky remote my daughter has broke mine and can't watch the tv is there anyway I can order a new one 

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Tv remote

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kayleigh9525   They are available everywhere, supermarkets, Amazon etc.

This message was authored by oldfella This message was authored by: oldfella

Re: Tv remote

Posted by a Superuser, not a Sky employee. Find out more

@Kayleigh9525 wrote:

Hi I need a new sky remote my daughter has broke mine and can't watch the tv is there anyway I can order a new one 


Hi @Kayleigh9525 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
In the meantime if you have an Apple device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

This message was authored by nigea99 This message was authored by: nigea99

Re: Tv remote

Posted by a Superuser, not a Sky employee. Find out more

@Kayleigh9525 wrote:

Hi I need a new sky remote my daughter has broke mine and can't watch the tv is there anyway I can order a new one 


hi @Kayleigh9525 

 

Should you have a wait for a new one, or just as an alternative, If you have an iphone or Ipad then there is an option in the SKY Go app to use a virtual remote - unfortunately this not available on android devices yet

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