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This message was authored by: LynGlo

Tv pixilating and going offline

Sky TV is pixelating and going off. Checked the satelite signal in settings and it is going from x to tick ✔️ 


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This message was authored by: Doc5907 Answer

Re: Tv pixilating and going offline

Posted by a Superuser, not a Sky employee. Find out more

@LynGlo wrote:

Sky TV is pixelating and going off. Checked the satelite signal in settings and it is going from x to tick ✔️ 


@LynGlo 

Follow the steps in the below link which eventually leads to booking an engineer if, as it seems in your case, there is an issue with satellite signal/alignment.

 

https://www.sky.com/help/articles/sky-q-picture-problems

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband

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This message was authored by: Doc5907 Answer

Re: Tv pixilating and going offline

Posted by a Superuser, not a Sky employee. Find out more

@LynGlo wrote:

Sky TV is pixelating and going off. Checked the satelite signal in settings and it is going from x to tick ✔️ 


@LynGlo 

Follow the steps in the below link which eventually leads to booking an engineer if, as it seems in your case, there is an issue with satellite signal/alignment.

 

https://www.sky.com/help/articles/sky-q-picture-problems

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband

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