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Discussion topic: Software not Updating - Sky Q 2TB box

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This message was authored by GXFIELDSMAN This message was authored by: GXFIELDSMAN

Software not Updating - Sky Q 2TB box

My Sky Q 2TB box having problems to installing software update.

 

Current software - Q220.000.23.00L (5Irke0s)

 

After downloading and installing software update from system info screen. I then put box into standby to finish installation. 

 

When in standby blue Q light whirls round and then the box reboots but no software update and the Sky Q mini boxes keep displaying screen asking to update software.

 

Stuck in this loop for several days no repeating the steps with no resolution. Can anyone help?