Discussion topic: Tv not working
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Message posted on 02 Jan 2024 07:48 AM
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Tv not working
Main q box working other 2 saying check subscription entitles me to watch and I've done nothing to change subscription other than cancel BT sport
my dads house bound n relies on tv
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All Replies
Message posted on 02 Jan 2024 08:25 AM
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Re: Tv not working
You haven't said what you're trying to watch on the mini boxes and in what format. Have you tried rebooting your main Sky Q box, then when that's back up and running doing the same with the mini boxes.
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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