Sky Q mini box wont connect

[Rachel+Taylor-Rob]

Mini box on 2nd tv won't connect even though everything is on. Tried reconnecting but nothing is working

[Mr+Flibbles+86]

Hi there @Rachel+Taylor-Rob , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147