Discussion topic: Tv not working

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This message was authored by Izabela+singh

The tv connected to the mini box upstairs is not working it's a blue screen with step 1 of 4 on display

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This message was authored by oldfella

@Izabela+singh wrote:

The tv connected to the mini box upstairs is not working it's a blue screen with step 1 of 4 on display

Hi @Izabela+singh

Try the mini recovery procedure in the following link

https://www.sky.com/help/articles/sky-q-box-wont-turn-on

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