Tv guide not working

[Gangplank]

tv guide says waiting for schedule cannot pause programmes or record 

[Daniel0210]

@Gangplank 

Have you tried rebooting your main Sky Q box?

~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button