18 Jul 2023 08:40 PM
18 Jul 2023 08:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@Teddy2step wrote:
I moved house recently and have lost the cable which connects my sky q mini box the TV. Where can I get a replacement? The mini box does not have a hdmi port but has 3 Ethernet ports. 1 pink mini port and 2 yellow ports
hi @Teddy2step
I suspect these are not all ethernet ports
Are you able to post an image of the Ports or maybe let us know the make & model of your TV
18 Jul 2023 08:47 PM - last edited: 18 Jul 2023 08:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@Teddy2step wrote:
I moved house recently and have lost the cable which connects my sky q mini box the TV. Where can I get a replacement? The mini box does not have a hdmi port but has 3 Ethernet ports. 1 pink mini port and 2 yellow ports
Hi @Teddy2step
You need a standard HDMI cable for a Sky Q mini which does have a HDMI port.
The pink mini port is a standard HDMI connection.
18 Jul 2023 09:26 PM - last edited: 18 Jul 2023 09:45 PM
Posted by a Superuser, not a Sky employee. Find out more
@Teddy2step wrote:
The mini box does not have a hdmi port but has 3 Ethernet ports. 1 pink mini port and 2 yellow ports
You are describing a Sky Q Hub (internet router) for broadband, not a Q Mini box for television. The 'pink mini port' is RJ11 for a cable to a phone wall socket rather than RJ45 for ethernet.
The absence of HDMI is a bit of a clue it's not intended to connect to a TV.
18 Jul 2023 09:48 PM - last edited: 18 Jul 2023 09:50 PM
Posted by a Superuser, not a Sky employee. Find out more
For reference, the rear of a Q Mini box looks like this
From left to right that's power, reset button, ethernet, HDMI, AV, SPDIF, USB
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