Trying to speak to person at sky

[David6821]

How to get a sent  incorrect  sky  remote   replaced with sky Q box voice remote  as I don't seem to be able to speak to a person your customer  service  is   terrible  at  best

[Mark39]

We're a customer Community, rather than Sky customer services. Give Sky a call. You may be able to find the number to call, via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

[nigea99]

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@David6821 wrote:

How to get a sent  incorrect  sky  remote   replaced with sky Q box voice remote  as I don't seem to be able to speak to a person your customer  service  is   terrible  at  best

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hi @David6821 

Just out of interest which remote were you sent - was it an accessibility remote ?

If not I would be very surprised if it is not a voice remote as SKY stopped making the non voice ones many years ago