Discussion topic: Too many mini boxes
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Message posted on 05 Apr 2026 04:34 PM
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Too many mini boxes
I've been using 4 mini boxes for 3 months with no issues, I'm now getting a message saying too many mini boxes connected ? Has the policy changed ?
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Message posted on 05 Apr 2026 04:35 PM
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Re: Too many mini boxes
@GLT1 wrote:
Has the policy changed ?
No.
Sky will loan you a maximum of 4 mini boxes. You can only watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Disney+. That limit does not change if the main Sky Q box is not being viewed. Remember that UHD content can’t be viewed on a mini box.
The original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.
All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one monthly Multiscreen subscription.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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