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Discussion topic: Too many mini boxes

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This message was authored by: GLT1

Too many mini boxes

I've been using 4 mini boxes for 3 months with no issues, I'm now getting a message saying too many mini boxes connected ? Has the policy changed ?

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This message was authored by: Daniel0210

Re: Too many mini boxes

Posted by a Superuser, not a Sky employee. Find out more

@GLT1 wrote:

Has the policy changed ?


No.


Sky will loan you a maximum of 4 mini boxes. You can only watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Disney+. That limit does not change if the main Sky Q box is not being viewed. Remember that UHD content can’t be viewed on a mini box.

The original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one monthly Multiscreen subscription.


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