I had this again tonight, after a gap of a few weeks. This time, following the usual switch off-unplug-and-restart, I saw a front-panel message that was new to me: I think it said, "Refer to board". There might have been more, but it didn't last.
I had this again tonight, after a gap of a few weeks. This time, following the usual switch off-unplug-and-restart, I saw a front-panel message that was new to me: I think it said, "Refer to board". There might have been more, but it didn't last.
Can anyone here enlighten me about it? Thanks.
Maybe a message popped up from your TV rather than the Q box?
********************************************************** Not a Sky employee ********************************************************** Sky Q with 2GB UHD box wired to the Sky Max router Samsung S95C TV, HDMI to Sonos Beam Gen 2 Sky FTTP 500Mb to Max Hub Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
@Me134 wrote: Maybe a message popped up from your TV rather than the Q box?
No, it definitely appeared in the front LED display panel of the Sky Q box. Perhaps I simply misread it, or dreamed it, or a combination of the two. I'll keep a wary eye out in case it happens again, and try to get more details.
Clearly I was right, I was dreaming. Thanks. The only viable candidate then is my Denon amp.
LATER:
Sure enough, Google offers this: A "Reference Board" error on a Denon receiver typically points to a hardware or internal communication failure within the digital audio/video processing boards or the main controller microprocessors.
Sky Q boxes don't have a front panel display. Are you mistaking another device for a Sky Q box?
Lol, I actually turned around to look at our Q box when I read that in total bafflement.
********************************************************** Not a Sky employee ********************************************************** Sky Q with 2GB UHD box wired to the Sky Max router Samsung S95C TV, HDMI to Sonos Beam Gen 2 Sky FTTP 500Mb to Max Hub Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
Not sure if this will work for everyone but since I got a new router the problem was solved. Having had trouble free viewing for a month or so now I realised that my Sony Bravia tv was not linked to the new router so I decided to link them up. Next time I turned on Sky I was back to square 1 with having to re booting the Sky box. I then turned off WIFI on the Sony tv and miraculously the issue went away. Worth a go if you're desperate
I couldn't see how this was relevant, but I tried it, switched off wi-fi on my Sony Bravia, and like magic, everything is working correctly again. Can turn on sky using the home button and it instantly comes on. Still don't see how it works, but hey, I'm happy again.
