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Discussion topic: This happens when I turn on my sky TV. Half the screen has colored bars.

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This message was authored by Tanno This message was authored by: Tanno

This happens when I turn on my sky TV. Half the screen has colored bars.

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: This happens when I turn on my sky TV. Half the screen has colored bars.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tanno Try  a different HDMI port on your TV?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: This happens when I turn on my sky TV. Half the screen has colored bars.

Posted by a Superuser, not a Sky employee. Find out more

A reboot of the Q box usually clears such video anomalies.

I am just another Sky customer and my views are my own
Tanno
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This message was authored by Tanno This message was authored by: Tanno

Re: This happens when I turn on my sky TV. Half the screen has colored bars.

I have done this several times and it does clear it only for it to happen again.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: This happens when I turn on my sky TV. Half the screen has colored bars.

Posted by a Superuser, not a Sky employee. Find out more

@Tanno wrote:

I have done this several times and it does clear it only for it to happen again.


If you can eliminate the TV and HDMI lead then the Q box may possibly have a fault.  You'll need to call Sky for a replacement if so.

I am just another Sky customer and my views are my own
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