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Discussion topic: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some channels

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This message was authored by Abs2 This message was authored by: Abs2

There were men working on scaffolding at back by sky dish. Scaffolding now removed but some channels

Repair work with scaffolding was going on. Now scaffolding removed and work done. Some channels like 503,506,508,509 and 523 etc etc are not working. Msg reads This channel is currently affected by a problem with your satellite signal.


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This message was authored by oj01 This message was authored by: oj01 Answer

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

Posted by a Superuser, not a Sky employee. Find out more

@Abs2 Sounds like the dish has been knocked out of alignment. You'll need an engineer to realign it. 


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This message was authored by oj01 This message was authored by: oj01 Answer

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

Posted by a Superuser, not a Sky employee. Find out more

@Abs2 Sounds like the dish has been knocked out of alignment. You'll need an engineer to realign it. 


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Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Abs2
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This message was authored by Abs2 This message was authored by: Abs2

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

When Will Engineer arrive to realign sky dish to enable viewing all channels like 503,504,506,508,509,523 etc etc

This message was authored by oj01 This message was authored by: oj01

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

Posted by a Superuser, not a Sky employee. Find out more

@Abs2 wrote:

When Will Engineer arrive to realign sky dish to enable viewing all channels like 503,504,506,508,509,523 etc etc


Have you contacted Sky to request one? 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

Posted by a Superuser, not a Sky employee. Find out more

@Abs2 

 

Once you've contacted Sky and Sky has logged the fault and booked an call-out with their local personnel, it's down to the availability of those people and the number of jobs already scheduled in that area.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

Posted by a Superuser, not a Sky employee. Find out more

@Abs2 

Due to the recent storms the engineers are busier than normal. 


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