17 Nov 2023 02:54 PM
Repair work with scaffolding was going on. Now scaffolding removed and work done. Some channels like 503,506,508,509 and 523 etc etc are not working. Msg reads This channel is currently affected by a problem with your satellite signal.
17 Nov 2023 03:02 PM
Posted by a Superuser, not a Sky employee. Find out more@Abs2 Sounds like the dish has been knocked out of alignment. You'll need an engineer to realign it.
17 Nov 2023 03:02 PM
Posted by a Superuser, not a Sky employee. Find out more@Abs2 Sounds like the dish has been knocked out of alignment. You'll need an engineer to realign it.
17 Nov 2023 03:09 PM
When Will Engineer arrive to realign sky dish to enable viewing all channels like 503,504,506,508,509,523 etc etc
17 Nov 2023 03:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Abs2 wrote:When Will Engineer arrive to realign sky dish to enable viewing all channels like 503,504,506,508,509,523 etc etc
Have you contacted Sky to request one?
17 Nov 2023 03:13 PM - last edited: 17 Nov 2023 03:15 PM
Posted by a Superuser, not a Sky employee. Find out more
Once you've contacted Sky and Sky has logged the fault and booked an call-out with their local personnel, it's down to the availability of those people and the number of jobs already scheduled in that area.
17 Nov 2023 03:15 PM
Posted by a Superuser, not a Sky employee. Find out moreDue to the recent storms the engineers are busier than normal.
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