There is a technical fault...

[dom3663]

Watching Sky F1 UHD, and getting the message:

"There is a technical fault with this channel.  Please try again later."

On a solid blue screen.

Pressing pause, then play, brings the screen back on, but then a few minutes later the same thing happens.

I've reset the box, reset the settings.. and the same thing happens.  Doesn't happen on any other channel.

Dodgy box? 

[seandouglas2]

Hi possibly. It could clear it self. Give a few days and then see. If not call up. 

[dom3663]

Done all the resetting possible.

Same thing still happens, and on the mini box now too, with most recordings

[yoeman]

Same here for last few days.  Can watch F1 on 401 (main event) but not on channel 406.  Any fix?  

[dom3663]

Still an issue,

Anyone know of any other solutions? 

[seandouglas2]

Hi

it might woth trying to get the box replaced. Give Sky a call. Thanks 

[yoeman]

We stopped getting this specific issue, BUT... we have so many occasions when the SkyQ boxes stop communicating that we put an IP switch on the main box, and basically power-cycle the main box perhaps 2-3 times a day when it goes wrong.  So maybe continual restarts is what fixed it for us.  Appreciate the 406 issue often is not sorted with a restart, but coincidentally our issue stopped when we put the IP switch in.