11 Jan 2025 12:40 PM
Its very strange...While watching Football on the sky channels the middle of the green playing surface the middle part of the pitch when the teams are playing there is a slight brown tint?
I notice when ITV OR BBC show football games its now there?
Look forward to any help in this matter.
It only happens when thye game is being played and now when its showing close uo of the players etc
Cheers John😁
19 Jan 2025 12:14 PM
Posted by a Superuser, not a Sky employee. Find out more
It sounds to me like your TV is suffering from DSE or Dirty Screen Effect.
Sadly there is no fix as it is a hardware issue (apart from changing the panel). If your TV is a fresh purchase or has a warranty, I would be contacting them for a swap.
19 Jan 2025 08:06 PM
I have been in touch with Richer Sounds and its apparently its caused by screen burn and is not covered by the 6 year guarantee, just my luck !
It's strange as when they are selling the TVs they don't mention screen burn?
19 Jan 2025 08:11 PM - last edited: 19 Jan 2025 08:12 PM
Posted by a Superuser, not a Sky employee. Find out moreI would complain direct to LG
is this area of the screen that's affected fixed or does it move as the camera pans?
19 Jan 2025 08:16 PM
Posted by a Superuser, not a Sky employee. Find out moreIt is item 9 in the exceptions list - Screen burn caused by channel logos or other static images.
It is quite a common issue especially on OLED tvs.
@Johnnyboy1950 wrote:I have been in touch with Richer Sounds and its apparently its caused by screen burn and is not covered by the 6 year guarantee, just my luck !
It's strange as when they are selling the TVs they don't mention screen burn?
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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).
19 Jan 2025 08:35 PM
Posted by a Superuser, not a Sky employee. Find out moreIn the middle of the screen?
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