The sound when playing sky programmes is constantly dropping on and off ive changed the usb lead twi

[Doggit55]

My sound is dropping constantly when I'm watching sky programmes . When I watch ordinary TV it doesn't happen. I've changed the usb lead twice but it's still dropping. 

[Tom-W19]

Hi @Doggit55 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147