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Discussion topic: The sky q main box saying no signal

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This message was authored by: Kazza6311

The sky q main box saying no signal

The sky q box saying no signal 

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This message was authored by: oldfella

Re: The sky q main box saying no signal

Posted by a Superuser, not a Sky employee. Find out more

@Kazza6311 wrote:

No signal 


Hi @Kazza6311 

Is the Q box on with green led?

This message was authored by: Daniel0210

Re: The sky q main box saying no signal

Posted by a Superuser, not a Sky employee. Find out more

@Kazza6311 
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link. .
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company, not Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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