Discussion topic: Remote working by itself?
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Message posted on 06 Aug 2023 03:56 PM
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Remote working by itself?
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All Replies
Message posted on 07 Aug 2023 08:36 AM
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Re: Remote working by itself?
Hi there, @madeline79. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 07 Aug 2023 08:47 AM
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Re: Remote working by itself?
This sounds like you have two different problems.
Firstly, sounds like a stuck button on your remote or it needs repairing.
Try repairing your Sky Q remote control as described in this help article here;
Sky Q remotes | Sky Help | Sky.com
The second, is this with the Paramount+ app.
This is a known problem with tyhis app on Sky Q for some custiomers.
You might want to read the thread here;
Re: Age restriction warning bar on Paramount + kee... | Sky Community
For me the autoplay fix mentioned in post 31 of that thread fixed the problem for me.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 09 Aug 2023 10:46 AM
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Re: Remote working by itself?
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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