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Discussion topic: The home button is changing my tv hdmi input

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This message was authored by Paul+Wareham+69 This message was authored by: Paul+Wareham+69

The home button is changing my tv hdmi input

Why

its simple the home button on my sky Q remote changes the hdmi of my Sony tv from hdmi 1 to hdmi 4

 


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: The home button is changing my tv hdmi input

Posted by a Superuser, not a Sky employee. Find out more

@Paul+Wareham+69 wrote:

Why

its simple the home button on my sky Q remote changes the hdmi of my Sony tv from hdmi 1 to hdmi 4


Hi @Paul+Wareham+69 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

 

Also try rebooting your Sony TV.

Latest models will reboot if you hold the Power button on the remote for more than 3 seconds.   Otherwise disconnect power lead for 30 seconds and then reconnect.

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This message was authored by oldfella This message was authored by: oldfella Answer

Re: The home button is changing my tv hdmi input

Posted by a Superuser, not a Sky employee. Find out more

@Paul+Wareham+69 wrote:

Why

its simple the home button on my sky Q remote changes the hdmi of my Sony tv from hdmi 1 to hdmi 4


Hi @Paul+Wareham+69 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

 

Also try rebooting your Sony TV.

Latest models will reboot if you hold the Power button on the remote for more than 3 seconds.   Otherwise disconnect power lead for 30 seconds and then reconnect.

This message was authored by Amy0293 This message was authored by: Amy0293

Re: The home button is changing my tv hdmi input

Just incase anyone else has this issue... mine was doing the same and to fix it I went to settings on my sky stream puck, then to startup and standby and switched hdmi control to off. It was fixed right away 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: The home button is changing my tv hdmi input

Posted by a Superuser, not a Sky employee. Find out more

@Amy0293 

The OP's issue was on Sky Q not Stream/Glass. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Chodley This message was authored by: Chodley

Re: The home button is changing my tv hdmi input

Posted by a Superuser, not a Sky employee. Find out more

@Amy0293 wrote:

Just incase anyone else has this issue... mine was doing the same and to fix it I went to settings on my sky stream puck, then to startup and standby and switched hdmi control to off. It was fixed right away 


Was it switching to an hdmi input that the Stream wasn't connected to?

This message was authored by EleriBeth This message was authored by: EleriBeth

Re: The home button is changing my tv hdmi input

Thanks so much! This helped me 😁

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