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Discussion topic: Temporary house move

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This message was authored by: DebH13

Temporary house move

My mother in law has moved in with us for a few months. Both of us are paying for sky q but she's filling out box up with random programs. I know technically, her sky q can connect to our Wi-Fi and work but is it allowable under the terms of our contracts?

thanks in advance for any advice offered

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This message was authored by: GD1

Re: Temporary house move

Posted by a Superuser, not a Sky employee. Find out more

@DebH13  No, neither technically ot contractually is it possible

 

If their boxes are still registered at their old address they cannot use them outside that address.  Just connecting their box to wifi won't allow it to work as it needs a live satellite signal.

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This message was authored by: oldfella

Re: Temporary house move

Posted by a Superuser, not a Sky employee. Find out more

@DebH13 wrote:

My mother in law has moved in with us for a few months. Both of us are paying for sky q but she's filling out box up with random programs. I know technically, her sky q can connect to our Wi-Fi and work but is it allowable under the terms of our contracts?

thanks in advance for any advice offered


Hi @DebH13 

Unfortunately it is against Sky's Terms and Conditions to use a Q box away from its registered address.

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This message was authored by: DebH13

Re: Temporary house move

Thanks for your advice, sooooo another question, can I have two sky q accounts in two different names at the same property/address? 

This message was authored by: Daniel0210

Re: Temporary house move

Posted by a Superuser, not a Sky employee. Find out more

@DebH13 

Afraid not. Only one TV account per dwelling. 


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This message was authored by: oldfella

Re: Temporary house move

Posted by a Superuser, not a Sky employee. Find out more

@DebH13 wrote:

Thanks for your advice, sooooo another question, can I have two sky q accounts in two different names at the same property/address? 


Afraid not @DebH13 

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