Discussion topic: Temporary house move
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Message posted on 28 Jun 2023 06:32 PM
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Temporary house move
My mother in law has moved in with us for a few months. Both of us are paying for sky q but she's filling out box up with random programs. I know technically, her sky q can connect to our Wi-Fi and work but is it allowable under the terms of our contracts?
thanks in advance for any advice offered
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Message posted on 28 Jun 2023 06:42 PM
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Re: Temporary house move
@DebH13 No, neither technically ot contractually is it possible
If their boxes are still registered at their old address they cannot use them outside that address. Just connecting their box to wifi won't allow it to work as it needs a live satellite signal.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 28 Jun 2023 06:43 PM
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Re: Temporary house move
@DebH13 wrote:
My mother in law has moved in with us for a few months. Both of us are paying for sky q but she's filling out box up with random programs. I know technically, her sky q can connect to our Wi-Fi and work but is it allowable under the terms of our contracts?
thanks in advance for any advice offered
Hi @DebH13
Unfortunately it is against Sky's Terms and Conditions to use a Q box away from its registered address.
Message posted on 28 Jun 2023 07:03 PM
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Re: Temporary house move
Thanks for your advice, sooooo another question, can I have two sky q accounts in two different names at the same property/address?
Message posted on 28 Jun 2023 07:04 PM
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Re: Temporary house move
Afraid not. Only one TV account per dwelling.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 28 Jun 2023 07:04 PM
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Re: Temporary house move
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