Telephone not working

[Highly+blessed]

My television is not working.

need a engineer to come to sort it.

[Daniel0210]

@Highly+blessed 

Telephone (as per your thread title), TV (as per your post) or a problem with your Sky Q box? What's happening?

[Highly+blessed]

TV not working needs an engineer 

[Daniel0210]

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@Daniel0210 wrote:

@Highly+blessed 

What's happening?

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@Highly+blessed 
In case you aren’t aware you’re not automatically contacting Sky Customer Services by posting on the forum. We are customers trying to help other customers.

We need some information in order to advise you. 

[Invisiblename]

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@Highly+blessed wrote:

TV not working needs an engineer 

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Sky engineers don't work on tv issues, just the Sky equipment

[oldfella]

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@Highly+blessed wrote:

TV not working needs an engineer 

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Hi @Highly+blessed Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.