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Discussion topic: Technofobe with HD

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This message was authored by: Grace1927

Technofobe with HD

I pay for HD on my package but don't have an HD television, assume it won't affect anything if I cancel it? Apologies as I'm a technofobe! 

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This message was authored by: Angel_Aka

Re: Technofobe with HD


@Grace1927 wrote:

I pay for HD on my package but don't have an HD television, assume it won't affect anything if I cancel it? Apologies as I'm a technofobe! 


You must have a very old television then. I'm not even sure if there were any SD televisions released which had HDMI ports. 

Do you have an HD-ready TV which has a resolution of 720P perhaps? A full HD TV is capable of 1080i, which is the native HD broadcast resolution. 

Or are you confusing HD with UHD? 

This message was authored by: Daniel0210

Re: Technofobe with HD

Posted by a Superuser, not a Sky employee. Find out more

@Grace1927 

When you select Channel 102 what does the channel name come up as?


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This message was authored by: Grace1927

Re: Technofobe with HD

Sorry, yes I'm confusing HD with UHD, I do have an HD TV but have a charge which says UltraHD

This message was authored by: Daniel0210

Re: Technofobe with HD

Posted by a Superuser, not a Sky employee. Find out more

@Grace1927 
To remove part of your TV package (in your case UHD) you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: PandJ2020

Re: Technofobe with HD

Posted by a Superuser, not a Sky employee. Find out more

@Grace1927 wrote:

Sorry, yes I'm confusing HD with UHD, I do have an HD TV but have a charge which says UltraHD


Does your package have NetFlix?

I am just another Sky customer and my views are my own even if you don't like the answers
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