Technical issue COMP7 id 7a10a0

[garymancel1968]

Hi, I have this error message re Sky Q but can't seem to find out what the problem is! Anyone know or have an answer please?

[Laing1]

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@garymancel1968 wrote:

Hi, I have this error message re Sky Q but can't seem to find out what the problem is! Anyone know or have an answer please?

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@garymancel1968 was this when you were trying to watch something on Sky Sports + app ?

[garymancel1968]

Yep, it was. 

[garymancel1968]

Just to expand....it was Sky Sports+ but I was watching via my Sky Q box?

[lettice · Accepted solution]

That message was a broadcast stream error at the broadcasters end and not anything local to you.

Best thing to do is to come out of the stream and try rendering the stream a few times and you may pick up the refresh, otherwise it may  just stick on that message.

[garymancel1968]

Thank you for taking the time to look at my question and for providing an answer. That's very kind.