Discussion topic: Technical fault

This message was authored by: ianfsadler · ‎23 Nov 2024

I was receiving an error message that the Chanel signals could not be received. Now that the fault seems to have corrected can I cancel the engineer without incurring the £25 charge.

This message was authored by: Laing1 · ‎23 Nov 2024

@ianfsadler wrote:

I was receiving an error message that the Chanel signals could not be received. Now that the fault seems to have corrected can I cancel the engineer without incurring the £25 charge.

@ianfsadler you only incur the £25 cancellation fee if you cancell within 24 hours of the appointment

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Technical fault

Technical fault

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