TOTP recordings on sky box

[saileshr]

 

This happens often, then it's fixed and then it happens again. Can these recordings automatically be added to the TOTP folder instead of scattered like this? Thanks. 

[Daniel0210]

@saileshr 

The titles are different ie; TOTP 1986 or TOTP 1998 so the answer is no I'm afraid. The ones with the same year might if you reboot the box so

Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.

[MightyQuinn]

Hi @saileshr   A reboot of your broadband router to refresh its DNS sometimes helps. Don't expect any retrospective fixes, but ongoing may help. Note this is a 9 year old problem that reappears every now and then.

[PandJ2020]

They are disparate on mine too - I presume it's a metadata issue but Sky and BBC may well blame each other...

[saileshr]

They have been bunched together before and usual are, but every now and then this happens.

[Laing1]

@saileshr as @MightyQuinn advises reboot your router and then your main Q box this may help going forward but retrospectively the ones that have not stacked will not restack